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Website Terms & Conditions

Welcome to the CX LANE website located at www.cxlane.com.au (“Website”).

These Website Terms & Conditions (“Terms”) govern your access to and use of this Website and any services, resources, bookings, downloads, programs or communications provided by CX LANE (“we”, “our”, “us”).

By accessing or using this Website, you agree to comply with these Terms. If you do not agree, you must stop using the Website immediately. 

Business Details

CX LANE
ABN: 37 167 040 891
Registered to: Ashtin Brechelt
Queensland, Australia

Email: hello@cxlane.com.au
Website: www.cxlane.com.au

Website Purpose

This Website provides information about CX LANE’s business coaching, consulting, mentoring, strategy and related professional services.

The Website may also provide:

  • Booking functionality

  • Contact forms

  • Educational resources

  • Digital content

  • Service information

  • Payment processing

  • Social media links

  • Communication tools

All content is provided for general informational purposes only

The information, resources and content available through this Website are general in nature and do not constitute legal, financial, accounting, psychological or other professional advice.

Business coaching and consulting outcomes vary depending on individual circumstances, implementation and external factors. CX LANE does not guarantee specific business, financial or personal results.

You should obtain independent professional advice relevant to your circumstances before relying on information provided through this Website or our services.

No Professional Advice

Use of the Website

Unless otherwise stated, all Website content including text, branding, graphics, logos, frameworks, downloads, materials, coaching resources and intellectual property belongs to CX LANE.

You may access Website content for personal or internal business use only.

You must not:

  • Reproduce or republish Website content

  • Sell or commercially exploit Website materials

  • Modify or create derivative works from Website content

  • Use CX LANE branding without permission

All intellectual property rights remain the property of CX LANE.

Bookings & Payments

Bookings made through the Website may be managed using Setmore or other third-party booking providers.

Payments may be processed securely through Stripe or other approved payment providers.

By making a booking or payment, you agree that:

  • You provide accurate and complete information

  • Payment information is truthful and authorised

  • CX LANE may refuse or cancel bookings where necessary

  • Third-party providers may apply their own terms and conditions

CX LANE is not responsible for errors, outages or failures caused by third-party platforms.

CX LANE reserves the right to establish cancellation, refund and rescheduling policies for services, coaching sessions, workshops or programs.

Specific cancellation terms may be communicated at the time of booking or purchase.

Cancellations and Rescheduling

Testimonials and Client Feedback

If you provide testimonials, reviews, comments or feedback, you grant CX LANE permission to use, reproduce and publish that content for marketing and promotional purposes unless you request otherwise in writing.

We will not publish confidential or sensitive business information without consent.

Third Party Platforms and Links

This Website may contain links to third-party websites, social media platforms or services including:

  • Wix

  • Setmore

  • Stripe

  • Facebook

  • Instagram

  • LinkedIn

We do not control or endorse third-party websites and are not responsible for their content, security or privacy practices.

Your use of third-party services is subject to their own terms and policies

Privacy

Your use of this Website is also governed by our Privacy Policy.

By using this Website, you consent to the collection and handling of personal information in accordance with our Privacy Policy and applicable Australian privacy laws.

Limitation of Liability

To the maximum extent permitted by law, CX LANE excludes all liability for any loss, damage, cost or expense arising from:

  • Use of this Website

  • Reliance on Website content

  • Business decisions made from coaching or consulting services

  • Website interruptions or outages

  • Third-party platform failures

  • Loss of data

  • Unauthorised access to information

Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law

You agree to indemnify and hold harmless CX LANE, its owner, contractors and representatives from any claims, liabilities, damages or expenses arising from:

  • Your misuse of the Website

  • Your breach of these Terms

  • Your unlawful conduct

  • Your infringement of third-party rights

Indemnity

We may update, modify, suspend or discontinue any part of the Website at any time without notice.

We do not guarantee uninterrupted or error-free access to the Website.

Website Availability

Changes to these terms

CX LANE may update these Terms from time to time.

Updated Terms become effective immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Queensland, Australia.

You submit to the exclusive jurisdiction of the courts of Queensland and Australia in relation to any disputes arising from these Terms or use of the Website.

Contact

CX LANE
ABN: 37 167 040 891
Owner: Ashtin Brechelt
Queensland, Australia

Email: hello@cxlane.com.au
Website: www.cxlane.com.au

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